Skills & Competencies for Program Supervisor

Program Supervisor job profile

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JOB SUMMARY for Program Supervisor

Coordinates and monitors the scheduling, pricing, and technical performance of company programs.

JOB RESPONSIBILITIES for Program Supervisor

Responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Develops new business and expands product line. Ensures adherence to master plans and schedules and develops solutions to program problems. Recommends changes to improve process efficiency and alleviate process inaccuracy and duplication.

Program Supervisor SALARY RANGE

BASE 50%
$115,882
TOTAL 50%
$119,688
Job Level
P03
Job Code
HR09200341
Education/Degree
Bachelor's Degree
Reports To
Manager

Program Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Program Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Program Supervisor

1 Job Family Competencies – Change Management
Proficiency Level -3
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Lists the methodologies and best practices of change management.
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Level 2 Behaviors
(Light Experience)
Supports auditing and reporting related to change management to help resolve transformations and claims.
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Level 3 Behaviors
(Moderate Experience)
Works with the management team to develop change orders or proposals.
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Level 4 Behaviors
(Extensive Experience)
Reviews accounting activities to comply with change management policies.
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Level 5 Behaviors
(Mastery)
Promotes change management to assure maximum operational effectiveness.
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2 Job Family Competencies – Program Management
Proficiency Level -2
Skill definition-Planning, managing, and executing multiple related projects mapped to business objectives that improve organizational performance.
Level 1 Behaviors
(General Familiarity)
Identifies the difference between program management and project management.
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Level 2 Behaviors
(Light Experience)
Selects the appropriate program management tools to operate the program smoothly.
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Level 3 Behaviors
(Moderate Experience)
Uses effective and advanced program management practices and tools to monitor program activities.
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Level 4 Behaviors
(Extensive Experience)
Reviews fund and resource allocations to determine the necessity within the project schedule.
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Level 5 Behaviors
(Mastery)
Establishes best practices in program management to adapt to changes and business developments.
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3 Program Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Supervisor
Proficiency Level - 4
5 Competency for - Program Supervisor
Proficiency Level - 5

7 soft skills or competencies (core competencies) for Program Supervisor

1 Core Competencies – Gathering Information
Proficiency Level -3
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
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Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
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Level 5 Behaviors
(Mastery)
Takes steps to ensure that the intellectual property rights of others are not violated.
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2 Core Competencies – Quality Focus
Proficiency Level -2
Skill definition-Continuously maintaining and improving the quality of a product/service to meet the changing client needs and create value.
Level 1 Behaviors
(General Familiarity)
Shows concern for quality, accuracy, and completeness of work activities.
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Level 2 Behaviors
(Light Experience)
Records and reports weaknesses that impede processes and suggested changes.
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Level 3 Behaviors
(Moderate Experience)
Ensures thorough evaluation of the quality standards prior to submission of business proposals.
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Level 4 Behaviors
(Extensive Experience)
Recognizes and takes advantage of opportunities to improve quality for stakeholders' satisfaction.
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Level 5 Behaviors
(Mastery)
Monitors the costs, risks, and chances for success of proposed quality improvement changes.
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3 Program Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Program Supervisor
Proficiency Level - 4
5 Competency for - Program Supervisor
Proficiency Level - 5

Summary of Program Supervisor skills and competencies

There are 0 hard skills for Program Supervisor.
12 general skills for Program Supervisor, Change Management, Program Management, Project Coordination, etc.
7 soft skills for Program Supervisor, Gathering Information, Quality Focus, Earned Value Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Program Supervisor, he or she needs to be skilled in Gathering Information, be proficient in Quality Focus, and be proficient in Earned Value Management.

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